No consultation. Staff did not understand English so could not voice my concern. Staff kept shouting to eachother and swapped masseuse 10 minutes into massage. Left the room 3 times. Staff was on phone as I left. Did not even talk to me. Worst ever.
I arrived for my 12 PM appointment, but the receptionist looked confused. I repeated myself twice before mentioning I booked through Treatwell, and she led me to a room without instructions. When I asked to use the toilet, she pushed me toward it. As I was undressing, the masseuse walked in without knocking and stayed while I changed. The massage was good, but she wasn’t the person I booked with. Afterward, she stayed as I dressed and made a comment about my chest, leaving me uncomfortable
Oasis is a great venue, very clean and tidy with a spacious, comfortable table. Shower is also available.
My therapist was Emily, who was incredible. Very welcoming, kind and paid great attention to detail - getting out knots in my back, and left me feeling very relaxed. Room was kept warm throughout. Can't wait to come back soon!