I accidentally had mixed up my dates for my booking and came the day after only to discover I did so. Instead of being turned away, the lady at the desk was so helpful and understanding and was able to book me in right away, only waiting 5mins to be squeezed inbetween the next client. I was delighted with the job done on my eyebrows. Just the right colour as I have had bad experiences in other places going nearly black with my fair hair