The staff were super friendly and welcoming. Even though the ambience of the salon was slightly shabby, it was totally compensated for by their warmth. My appointment started a little late, and they offered me tea and made sure I was comfortable during the wait. The lady who did my wax (Maria I think) was really nice and super quick, and did a great job. It was really good value for money and i will definitely go back here to try their other services.