I always come here and think the quality of nails is very good. This time, however, I was left feeling very rushed. My appointment was moved quite last minute from 6.15pm to 6pm so I made sure I arrived at 6pm. However, my appointment didn't start until the original time of 6.15pm. At 6.45pm the next person arrived and I could see the person doing my nails getting quite stressed/starting to rush to start the next appointment on time. I am pleased with my nails but the experience wasn't great.