The massage went really well and I personally prefer a firm massage, which this was. The masseur was attentive when there were some tender pressure points and he really got in to my knots and worked some out entirely. I did however get to a point where firm became a little rough and rushed, and I don’t hold it against him but when he clipped my earring out by accident I knew it was too rough around my ears. Overall great massage- just be a little more careful next time please.