There was a problem with my booking even though I received an email from Treatwell confirming my booking. I was told my booking wasn't accepted on their system and because they use a telephone booking system as well they had double booked. Because I'd paid up front I insisted they fit me in because It was too late to cancel which they managed to do but had to wait about 30 minutes before being seen. I wasn't impressed with the service for that reason. My massage was fine but the therapist had a loud growling stomach during my treatment which was quite off putting. Other than that the massage was fine.