I booked my wax for the same person who wax me last time, but the salon was about to close and everyone was rushing, so another lady had to wax me. Not very happy with it, there are some hairs left and it was painful because she wasnt stretching my skin, and the pull was slow. I came back to this salon for my original wax lady because she was good and very meticulous. Now, I need to look for another waxing salon if.