I would literally give 0 stars if I could. I came to my appointment early but still had to wait about an hour or so just to be sat on the nail chair. I asked multiple times how long it would take and was told 5 minutes multiple times. Really disappointed as my manicure was also a rush job. Some members of staff were also not wearing a mask or not wearing one correctly. Don’t visit this place if you’re not willing to give 1.5 hours of your time for what ends up being a 15 minute appointment.
Worst place ever. I was late 10 minutes and after hearing it’s not a problem at all I had to wait more than half an hour for anyone to come to me, and ask twice before that. The reception lady just takes loads of walk-ins and people have to wait. When someone asks ‘how long?’ She replies ‘2 minutes’ when it’s actually 20-30. Had to tell them 3 times what we’re doing with my lashes and eyebrows, they don’t listen to you at all. I’ve spent 2h there on pedicure and some tinting. Ridiculous…