I had a fabulous experience at this salon. The staff were very friendly and personable. I asked for a curly bowdry and warned them my hair drops easily (it's very straight and thick). One lady assured me thier blow dry would hold but after the first few minutes, a second lady started using a curling iron. They worked well as a team and I was happy with the finish. Only given 4 stars as the style didn't hold as well as prevous blowdrys have. Would go again but insist on more product!