Waste of time!! Booked an appointment at 4pm, by 4.15 I was still waiting as my hairdresser was just about to start someone else ahead of me. I asked what time my 4pm appointment would actually start and was told 4.15, I remarked that it was already 4.15 and that he was just about to start someone else that wasn’t true. Terrible service, my only plus point was that I chose to pay at the venue rather than prepay so wasn’t forced to wait an undisclosed amount of time for my appointment. Very disorganised, I would not recommend