I booked a salon in Pimlico and somehow got a confirmation for a salon near Vauxhall and it didn't even have the name of the salon I booked. The haircut (trimming split ends) was good but overall the young man who cut my hair seemed to never have seen long fine hair and I had to wash and style my hair again when I got home.
Got there 10 minutes early and expected to wait (totally fine) but instead was passed off to someone I had not booked with, and left with an okay haircut. You get what you pay for, good for a trim but wouldn't recommend for a style change.
The stylist I booked with was not available on the day and it would have been great if I was told before the appointment time but I was seen by another staff which was nearly as good.