The haircut was good, he listened to what I wanted and made good suggestions. However, I usually don't get blow drys due to how thin my hair was, but he insisted that he would do "a voluminous blowdry". He spent 40 minutes blitzing my hair with heat, for it to come out thinner and flatter than I have ever seen it. Would go back for cut but never let them touch it with a hairdryer again.