Always an enjoyable experience. The only downside is that their loyalty card of 20% off after spending £50 cannot be used if your app has been booked through treatwell
Place itself is very nice, and well put together and generally the staff are polite and helpful. But unfortunately I felt that the manicurist was not very friendly and did not do my shellac very well at all. As a result, my shellac didn’t even last a week (whereas in every other places I’ve been, it has lasted up to 3 weeks). Although they did re-do it for me, I had the same manicurist which I would have preferred not to have (he also blamed me that it didn’t stay on... you should never blame your customers).