tried to charge me extra for a service I didn’t ask for. Staff was extremely mumbly when I came in and claims at the end of the treatment that I agreed to an extra service. I had showed her my booking screen to show what I had booked and prepaid for when I first arrived. Why wouldn’t we have confirmed the extra price and time if I agreed to a different service? Asked to speak to the manager multiple times and the staff member looked around blankly.
Had a wonderful and relaxing experience at Noir Nails, thanks to my friend who gave me a Treatwell gift card which I redeemed to use here. My nail technician was so talented and attentive. I absolutely love my nails.