The therapist was brilliant - she performed an amazing treatment and it was so quick and painless. It does seem however that the management really does try to rush the staff so that they can see more clients in the day. This makes for a slightly awkward and tense environment. Otherwise, great value for money.
The lady who did my wax was very polite and welcoming as it was my first time. The wax was quick and pain free surprisingly. I believe the ladies name was Harri