No.1 Hair & Beauty Reviews

148 Uxbridge Road, Shepherds Bush, London, W12 8AA

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4.7
10606 reviews

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Written by our customers, so you know what to expect at each and every venue.
The treatment overall was very well done, though my cuticles where cut a little to much. However what let this place down was the atmosphere, it felt quite unfriendly and uncomfortable, if the atmosphere was better this experience would be near perfect!!
I walked in and was told to take a seat - at the hair washing basin - while I waited to be seen. The lady doing my waxing was finishing off a manicure so was about 10-15 mins late. When she easy finally ready she took me to a room and just left me there without talking to me or telling me to get undressed. When she finally returned, again, without a word, she immediately started litwrally throwing wax on me without testing the temperature, doing any cleaning/prepping of the area and she slipped the wax in me at such speed that it went across my leg as well. She raced through the waxing doing large areas at a time to make up for her being late to start. When she finished she put some solution over me to get rid of any extra wax but didn't out in any after care or soothing cream so I left feeling like I was on fire. Overall, staff were unfriendly, the wax was very unprofessional and I would NOT recommend it.
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I also had my hair cut and coloured. Am very happy and I can only highly recommend to anyone :)
I got a manicure and pedicure combination package and my nails have never looked so good as well as brilliant value for money. I am definitely going back!
Quiet and unfriendly ambience. Daniel was not chatty or friendly and didn't really seem to care about my experience. He cut my hair well though which I suppose is all I pay for. The guy that got me water was very friendly