Some of the glue was still left on my fingers (my toes was a perfect removal) and I think the wrong side of the file was used as it scratched the surface of my nails much more than my toes - slightly disappointing as I will now just have to wait till they grow out.
I had shellac removal then gel extensions and they were done perfectly. They're still on now- five weeks later :) and because I had them clear there's not even that much regrowth. Will be returning when I need them topping up as it's excellent value :)