As usual all of the staff were lovely as is the environment and during the treatment they make you feel very comfortable and relaxed. Had to give eyelash low rating as I wasn’t really given any options for the lashes or had anything explained and as a result left with extremely fake looking curved lashes which I didn’t want. Maybe this is due to me rather than them as I mustn’t have explained what I wanted clearly as the girl who left before me left with gorgeous thick looking natural looking lashes much like I wanted but I am a lash novice so wasn’t really sure what I was asking for or getting. Just want to get them off now. Would still recommend this place to all.