Niha Cuts & Beauty - Thornton Heath

920 London Road, Thornton Heath, London, CR7 7PE
3.4
59 reviews
920 London Road, Thornton Heath, London, CR7 7PE
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3.4
59 reviews
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I liked my service it was relaxing and the staff were very polite
Anonymous
8 days ago
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Horrible experience. Alina the lady who saw me did not know what she was doing. Due to lack of English she didn't understand what I was saying and colored my hair without bleaching it. She said full head color is 60pound. Once they washed my hair and I saw the result I was gobsmacked. Only top bit of my head was colored. Rest of the hair was all black. She kept arguing and said I should have known better. How old am i? Don't I know how hair colouring works! The owner even asked me when did I moved to UK because I have no knowledge of hair colouring.Even though I told Alina when I went in that I haven't coloured my hair in 6years and I don't know how it works. I am not a fussy customer so all I want is full head colour that looks exactly like the sample because I am bored of my all black hair. Once I explained the situation properly the owner said she can fix it but I will have to pay £120. I came in thinking it will be £35 as the website says that is the price for short hair to them telling me £60 to now £120. I was so lost I didn't know what to do. Than she said ok fine pay £80. They bleached and coloured my hair 2times. Various staff was handling my hair even two new starters! I heard Niha exolaining to Alina with Asian dark hair always tell customers to bleach it. She gave her a quick 5min lesson on hair colouring! My question is if someone has no knowledge of hair colouring why are they allowed to do it. They didn't even tell me to do a patch test which resulted in me having 3 burns on my scalp. At the time in the salon Niha said its normal for scalp to feel burning sensation!!! When I came home there was 3 patches on my scalp with fresh blood coming out of it. At the end they charged me £5 to clean up my eyebrows again it was a new girl and she didn't know what she was doing. Took 20mins to clean up the brows not even shaping it or anything. I spent 5hours at the shop! Very dissapointed and no energy left to go back and say my scalp is burn because again it will be my FAULT for not having common sense! Even though they are the professionals!
Zubeda
25 days ago
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I was very happy overall. My only criticism is that I wasn't asked any questions at all before we started (no consultation as suggested) and also there was no explanation as to what would happen - this was my first time ever for waxing so I would've liked some reassurance. But the staff were friendly and I felt comfortable. It also wasn't as painful as I expected. I will go again and I would recommend.
Nya
2 months ago
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The treatment was lovely and refreshing. My skin felt and looked amazing after. The beautician was very professional and gave me lots of information and advice. The price is also amazing and my skin looked glowing the next day! Definitely recommend this salon for threading and facials!
Maiyuri
2 months ago
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They weren’t even open? I waited for 15 minutes and eventually left, how can you take a booking and not open...
Jamie Camilla Rossouw
2 months ago
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About

Niha Cuts & Beauty - Thornton Heath
920 London Road
Thornton Heath
London
CR7 7PE

Based in Thornton Heath, Niha Cuts & Beauty is a boutique salon showcasing a wide range of different treatments. Open till late, they focus on delivering exceptional results at a time that suits your lifestyle.

Bright and spacious, they create a soothing space to that instantly puts you at ease. White walls and pastel colours allow for a calming environment while their expert team tend to your every need. Services including haircuts, highlights, henna and more, creating a comprehensive salon experience that leaves you luxuriously pampered.

Monday
10:00 AM7:00 PM
Tuesday
10:00 AM7:00 PM
Wednesday
10:00 AM7:00 PM
Thursday
10:00 AM7:00 PM
Friday
10:00 AM7:00 PM
Saturday
10:00 AM7:00 PM
Sunday
10:00 AM5:00 PM
Products used in this venue

Beauty Salons nearby