The whole team (Nena, Anna and Veronica) are very friendly and professional. They are really accommodating to your requests and are really thorough with their services! The manicure and pedicure treatments are done very neatly, I would just make sure to clarify you would like 3 coats of paint as sometimes only 2 is done and it does not look as thick and shiny! Overall, great experience and I have and will definitely keep going back :)