Waited 25 mins past my appointment time and booked with Nena but was given another person. Was not a good wax and hot wax was left on my skin, when asked to remove it she rubbed my skin till it was red and sore. Not the experience I’m used to at Nena Beauty.
She cut my cuticles too short from my hands and feet. The polish was applied to thick and the nails were uneven. She seemed to struggle with filing and was hesitant to use nail clippers.