Even though my appointment was booked on the 3rd of June for 30th July, the salon had decided to close for annual leave (not a problem), but failed to notify me of the closure. I waited for over half an hour. No message in answer phone, no not on door, no phone call prior to the date to reschedule.
I’ve rated everything as terrible but this is because I didn’t actually have the appointment. I arrived and no one was there so i didn’t get to have it.