Worst holywood wax I've ever had. Clearly no training in intimate hair removal. Thin eyebrow strips were taken off prolonging the unnecessary torture. The wax was burning hot. The wax was repeatedly applied to areas that had already been waxed. Used wax straps were re-used several times to take off residual hair?!? Gloves were worn and stuck to intimate areas so that if there was any skin left it would be taken off.