The staff are lovely, welcoming & very knowledgable. I’ve been having waxes for years but the therapist told me things about my skin & how to maintain healthy skin in between waxes that I’ve never been told before. She was quick & efficient & made me feel very comfortable. So the wax was great! Naked Hare atmosphere is really good, made extra special by the lady on reception. Only downside, the therapy rooms are a little small & there was nowhere to put your clothes or belongings other than under the massage table or on a hook on the wall. But will definitely be back!