Very poor customer service and this is saying something as I have come regularly but their policy when they are unable to review and confirm appointments from Treatwell is embarrassing. Several rescheduled appointments and now today last straw after paying and THEY have rescheduled and I am unable to make it. No refund, no rationale apart from “you should use “Fresha”. Never going there again. Pricey and I have only gone there out of convenience. I would avoid