Katy was not my therapist. I was disappointed to be told after the treatment that the business only accepted cash!! I think this is highly unusual and that I should have been told BEFORE the treatment
There’s no music in the salon so you’re sat in silence for the whole appointment. I got Biab, and they are quite thick and bubble-like, but ok for the price. Katy isn’t a real person which feels slightly misleading. I probably won’t go back.
Booked in for SNS, half way through the nail therapist called a colleague to ask how they completed SNS. The treatment was done in a different way than I would normally get this but I had not been to this salon before so didn’t raise any query. Nails were completed to an okay standard, albeit very thinly, and cuticles etc were not done/looked cut up by the nail machine which was painful. Within two days nails had broken and chipped when SNS should last 2-3 weeks. No apology given when I called.
I wasn’t impressed today. I’ve been before and had a good experience but today was bad. It wasn’t my most amazing awesome aunty. who did my nails and the person couldn’t do nail art so I don’t know why they said they could