My nails turned out lovely! I had a different nail tech this time who was very friendly. I’m giving 4 stars instead of 5 only because the application wasn't quite as meticulous as when Feryal does my nails - I noticed a few small errors in the BIAB and nail art after I left. My cuticles were also left a bit sore and stung afterwards, with a little bleeding during the prep work. Overall, still a good visit, but Feryal will remain my go-to!