I did a half lag wax, and the wax was not warm enough, the lady didn’t let the wax gets in the right temperature so it was very painful
The manicure it was horrible, she just put the polish in a very rude way, not coming back!
They always do an amazing job but they realllllly need to update the time of appointments - 55 minutes to do a 35 minute shellac on and off meant I was very late for my meeting. Seems I wasn't the only one. Would be fine if they managed expectations a little more!