The nail tech didn’t speak English so a lot was lost in translation. She asked if I wanted my nails cut to which I said trimmed a tiny bit, she cut off my nails entirely and further filed them down. The colour I picked on the palette didn’t match the bottle and when I asked for a recommendation or something darker, I was told to just pick something else. The gel isn’t even properly coated on my nails and they’re unevenly filed. Usually a positive experience but will not return and take the risk.