Unfortunately I couldn't get the treatment as the stuff kept getting into my eyes because I was 'squinting' surely however if the therapist had applied it more carefully that would not have happened given that the stuff was only supposed to go on my lashes. She did however stop the treatment which I was dissappointed about but at least there was no harm done. Additionally I had to reschedule the appointment once, as was not told by anyone that I had to have a patch test done. The time I was there though there was a good ambience and staff seemed nice