I had nail extensions originally and three nails broke in 8 days as well as 3 other nails cracked so I had to have them removed. They offered me a discount for repairing the 3 broken ones which was pointless because they were all on the edge of breaking. I still ended up paying £53 total for gel extensions that didn't last plus removal and a gel manicure. Basically £53 for a gel manicure, thin nails, and a cut from a cuticle being trimmed too short.
Arrived 10 mins early and was kept waiting for half an hour the lady who was doing my nails didn’t even know what I needed so she carried on as if I wanted just shellac polish on my nails. I was booked in for nail extensions and was told it would take 1-1/2 hours . I had to be out by 12/30 so 2 ladies did my nails . Not very good communication between staff!!!