I prebooked appointments for myself and two friends. It was busy and the staff were polite and asked us to wait. An hour passed and we were still waiting. We had to leave without our treatments as we had plans to get to.
Staff were polite but sadly poorly managed time and resources.
This is my favourite nail place, lovely staff and great results! Never happened before but this time I had to wait over an hour to be seen even tho I had booked an appointment...