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Venue rating

4.2

169 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Nail Candy by KD at LA Fitness
Nail Candy by KD at LA Fitness
LA Fitness,
7 Balcombe Street, Marylebone, London, NW1 6NA
United Kingdom

Nail Salon

Nail Candy by KD at LA Fitness
LA Fitness,
7 Balcombe Street, Marylebone, London, NW1 6NA
United Kingdom

Opening hours

Mon - Fri 10:30 am - 8:00 pm
Sat 9:00 am - 5:00 pm
Sun Closed
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Nail Candy by KD at LA Fitness part of Nail Candy by KD

Magnificent Manicures, Perfect Pedicures and Sweet Treats.

Nail Candy is the brainchild of entrepreneurs Kamel Youssef and Nadine Hutchinson. Debuting into LA Fitness in Marylebone, this laid-back nail bar offers value for money and excellent customer service in plush candy coloured surroundings.

As both friends and business partners, Kamel and Deenie united over their shared passion and interest in nail care and design. Kamels background lies in property, alongside managing his successful chain of car washes. Deenie graduated from the London College of Fashion and has since set up her own fashion brand and established a career as a fashion stylist and trend consultant. Combining their expertise allows both partners to utilise their previous experiences, as they dip their talons into this new adventure!

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Marylebone?
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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 169 reviews

5 stars 85
4 stars 52
3 stars 19
2 stars 6
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hollywood Waxing (1)
  • Manicure (101)
  • Pedicure (81)
  • Two Week Manicure (23)
  • Waxing (21)
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Verified review Visited January 2016
Posted 1 month ago
Clean, punctual and friendly as always

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Verified review Visited December 2015
Posted 1 month ago
Excellent manicure, the old school style, with soaking and properly removing the dead skin. Fingers look neat for weeks.

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Verified review Visited December 2015
Posted 1 month ago
I had a Manicure & Pedicure Packages and have awarded it 5 stars.

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Posted 1 month ago
Would not recommend!!! They were extremely unfriendly and were constantly taking personal phone calls and messaging. They were very unorganised- I had to reply to several voicemails asking for details they could have asked when I booked, and still when I got there they weren't sure what I was there for. It's also ridiculously crammed, adding that to the very cold staff I didn't feel relaxed, or like I was being pampered, at all. They were also very shifty about pricing, which I didn't like. To top it all off, I don't even feel my nails were particularly well done!

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Comments

3 weeks ago
totally agreed! both staffs are extremely rude. All round terrible experience. Bad attitude. Would definitely not go back or recommend.

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Verified review Visited December 2015
Posted 1 month ago
I had a Shellac Manicure Treatments and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 1 month ago
Very happy with the efficient service as always. Well priced. Thank you.

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Verified review Visited November 2015
Posted 2 months ago
The beautician did a great job. The dead skin around the nails was removed very thoroughly. The nail polish was applied quickly and evenly, leaving no gaps on the sides. My hands looked great in the end.

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Posted 2 months ago
I found this place on Groupon and booked an appointment. However I was unable to attend due to being stuck in meetings all day. I came back to my phone to find I had been left a message scolding me for not attending my appointment! I presume that this was/is a great place to get your nails done, however just don't cancel or be ready for a nice telling off! Unhappy customer!

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Verified review Visited October 2015
Posted 3 months ago
Clean, friendly and efficient. I go here regularly.

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Verified review Visited October 2015
Posted 4 months ago
I had mani and pedi at this place and i really enjoyed it. They are always friendly and always on time. Definetly will go again.

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Posted 4 months ago
I visited this place last month, I got a hollywood wax and it was my first time ever getting waxed. Overall it was good but the only comments I had is that I wasn't told what to expect or asked if it was my first time. She just told me to undress, came in when i said i was ready and started the process. I would've rated higher if there was an indication on what to expect and stuff, to me it was bad customer service and lack of consideration towards the client. For next time, there should be more of a conversation with the client so that they feel more relaxed.

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Verified review Visited September 2015
Posted 4 months ago
Nail candy is an excellent manicure parlor. Highly recommend. The first time i had it done on natural nails with their regular nail polish, my nails looked perfect for nearly 2 weeks. The second time i brought my own polish because i needed a specific color, but the cuticle work was outstanding.

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Verified review Visited September 2015
Posted 5 months ago
I had a Manicure & Pedicure Packages and have awarded it 5 stars.

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Posted 5 months ago
My sister and I bought their groupon voucher for a shelliac manicure and pedicure. I read the small print actually states that it isn't a manicure and pedicure but just an application. Thats fine - we paid the extra £10 for a full pedicure and was happy to do so. This makes us ideal groupon customers in my opinion. We bought the voucher and paid for extras - good for business. The welcome we received was frosty to say the least. Very peculiar atmosphere. There were three staff – one on the phone. They barely said hello when we walked in and this stand offish attitude continued through our treatment. My sister asked one member of staff where she was from in an effort to make conversation – she replied ‘why do you ask.’ We exchanged knowing looks and couldn’t help but laugh. Both pedicures were done with plastic gloves on. This is a pet hate of mine and – in my opinion – is a sign of a bad nail salon. It’s impossible to enjoy a foot massage with plastic disposable gloves on. My sisters nail colour was lumpy, not a good finish. Mine was fine. Really it was the frosty atmosphere that ruined our visit and I would not return. I hope the management read this and address these issues or they will never get repeat custom.

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Posted 5 months ago
Staff rude from moment of calling up to book, then when I arrived 10 m early was asked to leave (even though there was one customer and three members of staff) rather than being offered somewhere to sit. Generally staff were dismissive and unfriendly which did not create a relaxing atmosphere. The shellac was average, clearly some of the colours go unused for a long time and so they become coagulated and do not last well on the nails at all.

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Verified review Visited July 2015
Posted 5 months ago
had a bity of stress while checking in as new staff didn't know I was a regular and were being rude because I forgot to print my groupon. had no problems once Martina saw me, and waxing was spot on :)

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Verified review Visited July 2015
Posted 6 months ago
I had a Manicure & Pedicure and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 6 months ago
The service is always good here but a bit poor arranging the bookings. For the last 2 times i went there before the time but i had to wait 15 min more additional to my appointment.

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Verified review Visited July 2015
Posted 6 months ago
Very good and quick service. Everything was clean, they have a good variety of couloirs to choose (OPI and ESSIE, which I love) would defenitly recomend it!

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Posted 7 months ago
Terrible treatment. I had shellac on my hands and feet.
Firstly the shellac on my hands was very messy around the edges. Probably because a treatment that was meant to take 1 hour only took 1/2 hour.
I sent them a photo and they agreed.
However due to "time restraints" they could only do OPI nail varnish over the top.
I ended up spending an extra 1 1/2 hours (extra) in the salon - with OPI nail varnish (which costs £10) when I had paid for shellac (£30).
The OPI nail varnish then bubbled and now looks even more messy.
All round terrible experience. Unhelpful staff. Bad attitude. Would not go back or recommend.

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