I had booked an appointment and had to wait a while 15 mins and the service took longer than advertised. I also left with a slightly smudged nail with air bubbles which doesn’t happen when i do my nails at home. The staff were really friendly and I understand that sometimes things don’t go to plan but maybe a little bit of time management/better products is needed. I might come back due to the location but if I experience this again, I probably won’t come back.