The customer service could be better. I was sent downstairs by a person and told to wait on a couch, and waited for 15 minutes before speaking with anyone. Additionally, the facilities could be kept in better condition (ex: no toilet paper in the bathroom). The ambience wasn't great, no magazines, just the hum of an A/C. These are all cosmetic things that could be improved. Otherwise, the massage treatment itself was good and helped relax a lot of my muscles that were in pain.
2nd couples visit. We got the same delightful experience, right from the booking, to the welcome, the massage, and the farewell.
Both therapist were friendly, professional and accommodating.
Would definitely recommend the service to couples looking forward to a relaxing massage.