A calm environment with friendly and experienced staff. My treatments were very relaxing and with a wide range of polishes to choose from, im definitely feeling holiday-ready :)
A therapist started work preparing my feet before another came and took over, turns out they were running behind but this was not explained to me, and her behaviour suggested she was still a trainee. I paid for the premium medi-pedi treatment, all product used were almost empty bottles being squeezed for the last drops. After nearly 2hr (treatment was scheduled for 1hr) the salon manager finally took over the finishing/polish which saved the result and this review from a "terrible" 1* rating.