First time with this salon, I was made aware that the individual wasn't available on the day I arrived, despite checking days before.
I went for a standard cut, not the grooming package as originally planned. I expected a partial refund afterwards.
Further overcharged on the day, depite efforts to get this back the individual concerned resisted attempts to refund my money.
The salon never acknowledged their mistakes and fairly refunded my money I wouldn't have awarded 1 star.