Dana gave me the best haircut I've had in ages, it was just beautifully styled and has lasted for so long without much maintenance. It was a random booking that I made and I'll definitely be going back!
I am a regular here but the last 2 treatments have been disappointing - this is a different stylist to my usual. I'm not a natural complainer but i had to provide constructive feedback this time.
If a customer books an appt please start on time - don't swan about, if there is a delay please communicate this and manage expectations. This lack of comms & care was disappointing in my last two visits. Also the treatment - she left the MO on for 5 secs..overall poor and no reply from owner so far.