I have had the Hollywood wax twice here and I have had a great experience each time. The staff are friendly and do their best to make you feel comfortable. They are very knowledgable and give you tips for self maintenance.
I have been coming here for over four years for my waxing needs and I generally leave quite satisfied. This last session was really quite disappointing. Instead of the planned forty minutes, it took an hour for my treatment. The treatment was not even fully/well completed and the actual waxing was done terribly - nearly all my hairs were cut as opposed to being removed by the root, as a result the (very expensive) product of my wax lasted only a few days instead of the usual month + !