Ive has this lady before and also had bad experience then. She disnt wipe dry the area before waxing. I had to tell her to do so. She went over same area numerous times making my skin red and sore. Missed many haors which i had to mention to her and left a fair amount of wax on the skin. Skin looked really sore after which doesnt usually happen. Its a shame as other ladies who ive gone to before here are really good.