It took mere minutes for the staff to pop in and out and done. Upon arrival at home and inspection of the area, I found there was a 2 inch square section of hair that had not been waxed. I had to subsequently pluck the remaining hair myself, especially annoying as it was in the back and difficult to reach. All this after I paid the salon to do the job for me. Extremely dissatisfied with the salon and will not be returning. Overall felt hurried and felt like the staff did not care to do a good job at all.