I've read previous reviews about costumers being booked in with "Lily" I was also booked in with her even though a gentleman did my nails, (at the same time as another customer.) He cut my finger quite badly, didn't apologise when he did it, continued to hurt me whilst taking my BIAB of, so much so that I had to ask him to stop and tell him how to take it off without hurting me.
I won't be back.