The girl was very sweet but I'm genuinely so upset with my nails. They do not lay flat with my natural nail, they point upwards and look awful. I asked to have them straightened out but she said that they would flatten after the acrylic had been applied so I trusted her and by the time she had applied the acrylic, it was too late. They are not even lengths at all, they are bumpy, and when she was filling the acrylic, she held the drill in the same place which burnt me twice and was very painful.