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Venue rating

4.5

47 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Mottram Club & Spa at Mottram Hall
Mottram Club & Spa at Mottram Hall
Mottram Hall, Wilmslow Road,
Mottram St Andrew, Prestbury, Cheshire, SK10 4QT
United Kingdom

Hotel Spa

Mottram Club & Spa at Mottram Hall
Mottram Hall, Wilmslow Road,
Mottram St Andrew, Prestbury, Cheshire, SK10 4QT
United Kingdom

Opening hours

Mon - Fri 9:00 am - 7:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Mottram Club & Spa at Mottram Hall part of QHotels

A luxurious spa with three treatment rooms. A fully equipped gym and unparalleled sport facilities frequented by professionals. This is relaxing at Mottram Hall. Feel the weight lift from your shoulders as you step into the spa... unwind in the indoor pool, jacuzzi or sauna... luxuriate in the spa with lavish treatments.

An iconic 18th Century Georgian country house hotel, set in 270 acres of stunning Cheshire parkland. This is Mottram Hall. From the warm welcome as you check in, to the award winning restaurants; From the five iron you hit to the heart of the green to be king of the clubhouse; You'll find your stay at Mottram Hall unique and memorable.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 47 reviews

5 stars 29
4 stars 13
3 stars 4
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (13)
  • Body Wraps (3)
  • Steam and Sauna Therapy (23)
  • Face
  • Facials (12)
  • Fitness
  • Swimming (22)
  • Massage
  • Aromatherapy Massage (10)
  • Foot Massage (7)
  • Indian Head Massage (7)
  • Therapeutic Massage (11)
  • Nails
  • Manicure (7)
  • Pedicure (8)
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Verified review Visited December 2016
Posted 2 days ago
Fantastic facilities much better that competitors in the area. Afternoon tea was average, too much cream themed cakes a better variety would have been nicer.

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Verified review Visited December 2016
Posted 6 days ago
I went for a Double up Day Spa with my daughter. Overall the experience was really good and we thoroughly enjoyed it. The outdoor rooms were new (since I was last ther) and unusual. We loved the huge picture windows in the saunas and the hot tub.The facilities indoors have all been upgraded ; they were spotlessly clean and in good condition. I was sorry that there was nowhere to get a drink other than a water cooler or a choice of water or Lucozade from a vending machine a good walk from the pool once you were settled. It would have been helpful to know so that we could have taken our own water with us. Lunch was good. Again it would have helped if we had known what to expect. I found from my note from Treatwell that we had been booked for afternoon tea at 1.30 , though we had not been asked our preferences at all. The staff were very good and when I explained in good time, that we would rather have lunch at 12.30 it was duly arranged. However, once again, it was only because they explained what was in the lunch that we even knew what to expect. It is a set menu, so it would be helpful if that was stated on the information on the website and also that there is a veggie option (humous rather than pate). I have no complaint at all about the food, just lack of information beforehand. No hot drink is provided though it can be ordered and paid for at the time. Treatments were very good, no complaints at all. Lovely surroundings; the quiet rest room was an especially relaxing space. One comment; whilst having a facial I was very aware of lots of talking downstairs. I suspect it was the staff around the desk.....not their fault as it is right at the bottom of the stairs below the room which I was in......not them being especially loud, just unfortunate positioning of the desk. The staff were all extremely pleasant, helpful and cheerful.
Overall we had a really lovely day. The points I have made are to show where it may be improved, rather than a criticism.

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Verified review Visited November 2016
Posted 1 week ago
Fantastic spa day with my mum for her birthday. Excellent massage/facial, brilliant facilities and lovely warm cosy "relax" room. And the afternoon tea was delicious! Only criticism was that we were not offered a drink on arrival and only had tiny paper cones for water in the pool area, it would have been good to have access to more water throughout the day. Otherwise, perfect!

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Verified review Visited November 2016
Posted 1 week ago
Poor contact-never answer the phone
No reminders of time and date of spa
Afternoon tea was average
Treatment itself was ok not the best massage I've had

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Verified review Visited November 2016
Posted 1 week ago
Had a great experience at the spa. Small critsiam about the organisational aspects. Could have done with more information about the process of being at the venue. Found it difficult to find our way to the spa from the car park. Moving out of the spa to the dining room was difficult too. Little thins I know but took away from the experience. Loved the treatments and Melanie was a fatal tic therapist. Top marks all round for her. Will probably return just for this.

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Verified review Visited November 2016
Posted 1 week ago
absolutely fantastic, very relaxing day

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Verified review Visited November 2016
Posted 1 month ago
Great spa day. Very relaxing and afternoon tea was great.

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Verified review Visited October 2016
Posted 1 month ago
Had very good experience,
I particularly enjoyed my treatment.
The deep tissue back and neck massage was heavenly.

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Verified review Visited October 2016
Posted 1 month ago
I went for a Escape Spa Day and have awarded it 5 stars.

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Verified review Visited October 2016
Posted 1 month ago
Fabulous!!

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Verified review Visited October 2016
Posted 1 month ago
Was an amazing experience and me and my missus loved it

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Verified review Visited September 2016
Posted 2 months ago
Very nice spa day for my daughter and I.
It took a lot of booking in the first place as the spa reception never answered the phone or returned calls but I got through eventually.
A list of treatments available would have been useful.
Lovely treatments, Lovely lunch, Lovely pool and great facilities, The outdoor Jacuzzi is fantastic, Nice clean changing rooms.
Would book again.

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Verified review Visited August 2016
Posted 3 months ago
I went for a Escape Spa Day and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 4 months ago
A lovely spacious spa, set in a lovely hotel country club set in Cheshire. Great staff. Relatively quiet. Treatments great. Only issue was getting hold of spa before the day to book in treatments despite phoning and emailing multiple times.

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Verified review Visited August 2016
Posted 4 months ago
I went for a Your 2 from £99 Experience and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 4 months ago
I booked a spa day as a treat for my sister's 50th. When we arrived the staff seemed a bit flustered, not the calm booking in that we had experienced at other spa's. The facilities were really clean and when we arrived it was very quiet so we had the small changing rooms to ourselves, we were very surprised how many lockers there were for a very very small changing area. We loved the swimming pool and the outdoor steam rooms however there were no cushions on the outside chairs, they only seemed to be put out late afternoon which was disappointing. The spa treatment although 1/ 2 late was great and then we headed up to have lunch. The service at the restaurant was very very poor, I was really embarrassed that this was meant to be a treat for my sister but we were hardly acknowledged by the initial person on the door and then our waitress, both of which did not have a good grasp of the english language. We waited 5 minutes for anyone to come over to our table, we were seated right in between two other parties (the rest of the restaurant was empty!) For lunch she brought over two bowls of soup and placed them in the middle of the table - we were not even told what the soup was and the light lunch was just a bread roll, salad and pate. We had to ask for drinks!! The service was really appalling. Such a shame as your facilities are good but let down by staff that seem a bit overstretched. I have a special birthday this month and we would have returned for that but I think we will try somewhere else next time.

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Verified review Visited July 2016
Posted 4 months ago
I went for a Your 2 from £99 Experience and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 4 months ago
From arrival to departure staff extremely pleasant and helpful. Treatments were explained, benefit of products used explained. Afternoon tea was delightful. Only small annoyance not enough drinking water fCilities around the spa itself, no cups at fountain near sauna and the stand was empty all day. Also I. Rest room would prefer drinking glasses to paper cones. Otherwise a PERFECT DAY!!

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Verified review Visited July 2016
Posted 4 months ago
I went for a Your 2 from £99 Experience and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 4 months ago
I went for a Your 2 from £99 Experience and have awarded it 4 stars.

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