I was greeted by the spa manager on arrival. Was asked to complete a form as it was my first time attending. Giorgia was my therapist she came out to say hello and introduced herself to me. Giorgia is amazing! She is friendly and welcoming and very experienced. I was very happy with my gel manicure, very professional and attentive I cannot praise her enough. I would definitely recommend her. Thank you Giorgia for a fantastic first experience.