The room is clean and in an office building but once in the room, it’s lovely. Shazia is very patient and I’m sure on other treatments, very professional. I wouldn’t recommend a lash lift though. Having had this done many times at other salons, a different process was used where my eyes were not held shut or shielded and under bright lights, my eyes were flickering. As a result, only 3 weeks in, my lash lift is totally gone so I couldn’t recommend this particular treatment I am afraid.