One of the worst waxes I've ever had. The venue was filthy. The towels had clearly not been changed from the client before. There was wax all over the bin. The room was dusty and the stairwell up to the treatment room was also filthy. I almost left but stayed - the wax itself was mediocre at best. At times the therapist waxed in the wrong direction for the hairgrowth (opposite way to every other wax I've had in my life). The staff were also super pushy re their packages. I will not be returning.
I was late to my appointment by 15 minutes but called in advance to say, and they said it wasn’t a problem. I then got another call urgently asking where I was. I turned up and was greeted by 3 members of staff gossiping about bad waxes. I had to wait 10 mins outside a toilet, as they only have one that was being used by a staff member, and my therapist was making me feel very uneasy and asked me if I could hold it. Not ideal for a bikini wax! When I eventually had my wax I really didn’t enjoy the whole experience - the therapist made no small talk or put me at ease, I felt belittled by her comments and when you’re at your most vulnerable it’s not how you should feel. She was very condescending and rude and I will not return.
Above a café so don’t let that put you off. In my opinion Ministry of Waxing is THE place for waxing, they don’t do anything else. Serena was brilliant and I had the least painful Brazilian ever.