Leyla is great - she does a great job putting you at ease in what is a very painful experience (waxing!). I recommend her, especially for first timers.
I was happy with my treatment & will be coming back - hopefully later than sooner ;). My face was irritated and red after the treatment but I blame it on my very sensitive skin (I cannot do waxing and my skin is quite dry). The cosmetician made an extra effort to minimalise the pain and inform me on the post-treatment procedures to sooth my skin.