Alex did a great job - the cut is great and he made sure to understand how I wear my hair, where the parting is, etc. and checked at the end if I was happen with the layers he'd put in. The blow dry was also spot on and I was really impressed with the Kevin Murphy products used - in fact, it's been nearly a week between washes and the style has held really well.
Booked this salon last minute as it's just around the corner from my work - appointment lasted exactly the length it said it would.