Amy was great, very friendly and really paid attention to what I wanted - I had the intro wash, cut and blowdry deal for £39 so good value (especially for London) and only took 40 minutes total. She told me if there was anything I wasn't happy with to go back, obviously this should always be the case but nice to hear it! I will definitely be back, hoping to try this place for dye too as the prices aren't too extortionate.